CRM and Data Quality Manager

• New challenge in a International company.|Data & Analytics. CRM. English.

Company that offers data and analytical services tailored for the short-term rental industry.

Data and Analytics:

• Establish and enforce data quality standards and policies to ensure the accuracy, consistency, andcompleteness of our CRM data for the sales team.


• Implement data governance practices to define roles, responsibilities, and processes for managing datathroughout its lifecycle.


• Conduct regular data quality assessments and audits to identify issues, inconsistencies, and redundancies, andtake corrective actions as needed.


• Develop and implement data cleansing, validation, and enrichment procedures to enhance the quality andreliability of data for decision-making and reporting purposes.


• Provide training and support to the sales team on data management best practices and tools to maintain dataquality standards.


• Own, improve and maintain data alignment with finance, with the goal of reducing our churn discrepancybelow 0.3%


• Audit KPIs and metrics on a recurring basis (weekly, monthly, quarterly, annually) to ensure internal alignmentis achieved


• Ensure AirDNA data accuracy standards are achieved each time we migrate a team onto our CRM postacquisition:? Delineate accurate start ARR base? Delineate accurate renewal profile for current customer base? Support setting up KPI reporting on a forward basis

? Competitive Salary

? 62 days per year to work from anywhere!

? 36 holidays per year

? 4 remote flexible weeks

? Health insurance with Sanitas (Vision + Dental included)

? Continuing education stipend

? Cobee card available for public transport, daycare, restaurants and health insurance

? Individual growth plan to progress in the role

? A fun and sunny office with big terraces

? Talented international team and a vibrant work environment

? Bottom-up management: we listen to your ideas and implement them

? Team building events

? Dog friendly office!

Tools:

• Serve as a subject matter expert on HubSpot, staying updated on platform updates, new features, and industrytrends.


• Create a culture of continuous learning and improvement within the sales team, encouraging adoption andutilization of the CRM across departments.


• Develop and deliver CRM onboarding sessions as well as technical skill development sessions for CRM users.


• Build and maintain CRM automations, properties, workflows, and portal configurations.


• Oversee implementation and integration of third-party software solutions (Gong, Apollo, LI Sales Navigator).


• Advanced user level of the Tech Stack involved in the sales process (Gong, Ringover, ChurnZero, Apollo, LI SalesNavigator).


• Support post-acquisition CRM integration projects